According to a report by South Korean agency SBS, EXO fans have been illegally voting for their idol group and the fandom has been criticized by netizens ever since.
In the fight for the 'Popularity Award', SBS suspected something strange was going on when BTS, who is in the lead with thousands of votes ahead of EXO, suddenly dropped to second place. According to the report, thousands of new ID's were created and cast in votes for EXO, giving the SM Entertainment idol group the boost that they needed to surpass BTS. It has been revealed that some of the fans used stolen phone numbers to create these ID's.
To make matters worse, an EXO fan club by the name EXO LAB, were encouraging EXO fans to participate in the illegal voting activity, while providing instructions on how to achieve it.